Checking & Savings
Frequently Asked Questions about INtunes Checking
- Rewards/Qualifications
- iTunes Credits
- ATM Refunds
- Debit Card Transactions
- Statement Cycle
- e-Statements
- Account Limits
- Opening/Converting Accounts
Rewards/Qualifications
- iTunes® credits up to $5 per qualification cycle.
- Nationwide ATM fee refunds up to $25 per qualification cycle.
- Access online banking at least once each qualification cycle.
- Enroll in and receive e-Statements (a valid e-mail address is required).
- Have at least 10 signature-based Interra debit card purchases post and clear your INtunes checking account each qualification cycle (excluding ATM withdrawals).
Yes...How does a $20 iTunes credit sound? That’s right; you’ll get an INtunes Checking sign-up bonus credit of $20, awarded at account opening or upon changing your account status from another Interra checking account to INtunes.
What happens if I don’t meet the qualifications for INtunes Checking?
- ATM fees are refunded on the last day of each statement cycle.
- iTunes "credits" earned for a completed cycle are reimbursed on the last day of the month. Credits are posted to your INtunes checking account for purchases made using the debit card tied to your INtunes account via iTunes. Credits are issued up to the dollar amount earned that have not expired.
Each qualification cycle.
The qualification cycle is a period beginning one day prior to the first day of the current statement cycle through one day prior to the close of the current statement cycle.
Yes, as long as you meet the qualifications outlined above.
Unfortunately, no. However your account is still free and there are no service charges.
Yes, of course!
Unfortunately, if you do not meet the requirements, you are not eligible for the rewards. However, this does not affect the $20 sign-up bonus. So regardless of whether or not you meet the requirements during the first cycle, you will still earn the bonus and get downloads reimbursed.
You will receive an INtunes Checking e-mail that will let you know whether or not you met the qualifications.
iTunes Credits
There is no minimum balance requirement associated with iTunes credits.
No, there is never a service charge for an INtunes Checking account. It is always a free account.
Just use the Interra debit card connected to your INtunes checking account to purchase downloads through iTunes.
ATM Refunds
No, other than meeting the stated qualifications. ATM fee refunds* are automatically credited on the last day of the month.
If you meet your qualifications, the ATM fees will be refunded at the end of the statement cycle in which you incur the ATM fees.
No, nationwide only.
If I use my Interra debit card at an ATM, will that transaction count toward my qualifications?
Debit Card Transactions
Transactions process one of two ways with your debit card. One is PIN-based, when you enter your 4-digit PIN. All other transactions are considered "signature-based," whether you actually sign or not. Frequently, for example, a debit card transaction at a service station is a "signature-based" transaction, but you don't actually sign the receipt. In order for a debit card transaction to count toward the minimum of 10 per qualification cycle, be sure you choose the signature-based method.
A signature-based debit card transaction processes through the MasterCard system, even though the funds are withdrawn from your checking account. If you want a signature-based transaction, always choose "credit."
Signature-based transactions are more efficient and cost the credit union less than those processed through the PIN-based ATM network. We are able to pass that savings on to you through programs like INtunes Checking.
A settled transaction is one that has posted to your account. When you use your Interra debit card, the merchant places a memo hold on your account in the amount of your purchase. It can take up to three business days before the transaction posts or clears. Only those signature-based debit card transactions that are "settled" during a qualification cycle "count" toward the current cycle. Transactions that are "pending" at the end of a cycle will count toward the next cycle.
No, you must meet all three qualifications each monthly qualification cycle.
Qualification & Statement Cycles
When do I receive my monthly statement for INtunes Checking?
Your e-Statement will be available on the first day of each month.
Must I access my e-Statement online in order to qualify for the reward?
No, you just need to be enrolled to receive electronic delivery with a valid e-mail address. It is very important that you review your statement monthly to properly reconcile to your check register.
Can I have an INtunes Checking account if I don’t own a computer?
Yes, of course! You don’t have to own a computer, but a valid e-mail address is needed for notification of availability of each e-Statement.
What if I need a printed copy of my statement and/or check image?
You can print a copy of a check or statement via Interra Online banking.
What if I change my e-mail address?
You must notify the credit union when your e-mail address changes so that we can deliver the notification of your e-Statement availability.
What if I don’t want e-Statements?
e-Statement delivery is a requirement to qualify for an INtunes Checking account rewards.
Account Limits
What is the minimum opening deposit for an INtunes Checking account?
You only need an initial deposit of $25 to open a new INtunes Checking account at Interra. After account opening, there is no minimum balance requirement.
Is there a limit on the amount of money I can keep in my INtunes Checking account?
There is no limit to the amount you put into your account.
Is overdraft protection available for INtunes Checking accounts?
Yes, if the account qualifies.
Will I be able to use my existing Interra debit card and checking account number with my INtunes Checking account?
Yes, if your account is already an Interra Credit Union checking account, everything will remain the same.
How do I convert my current checking account to an INtunes Checking account?
Apply online or visit any Interra office to speak with an Interra Credit Union representative about converting your account to an INtunes Checking account.
Can I open an INtunes Checking account over the phone?
Please visit an Interra office or apply online.
Can I open multiple INtunes Checking accounts?
You may have up to two INtunes Checking accounts, each of which must meet the qualifications to earn iTunes credits.
Can a sole proprietor or DBA use this account?
No, only personal accounts qualify.
Can this be used as a business account?
No, only personal accounts qualify.
What happens if I apply online at interratunes.com?
You will receive an online confirmation of your successful submittal, and a representative will contact you to assist in the final steps of activating your account.
Do INtunes Checking members receive a 1099 at the end of the year reflecting dividends earned?
e-Statements
* Please refer to the Membership & Account Services Agreement & Disclosure for ATM fees greater than $4.99 in a single transaction.
