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Frequently Asked Questions about Secure E-mail
Why do you need to encrypt e-mail?
Regular e-mail isn’t a private conversation and can be easily intercepted and read by unwanted parties. By law we are required to protect certain types of personal information but more importantly we believe it is simply a smarter way to do business. In addition e-mail encryption increases efficiencies by allowing the electronic transfer of sensitive information that has traditionally required slower manual delivery methods. E-mail encryption is one way we’re taking responsibility to protect your personal private information.
What kinds of information will be encrypted?
Our e-mail encryption service will encrypt e-mail that contains personal sensitive information such as:
- Personal information, such as social security numbers
- Financial information, such as account and credit card numbers
- Personal Health Information
- Other information that is interpreted as private
How will I get my encrypted messages?
When an employee sends you an e-mail containing private information, then you may receive and encrypted message via the following methods:
ZixPORT
You will be asked to click on a link in the e-mail, which will connect you to our secure message center. There you will register a private password to retrieve and reply to your secure messages.
ZixDIRECT
You will receive your encrypted messages directly in your inbox, as secured attachments. When you double-click the attachment, you will create a private password to read and reply to your secure message.
What if I already use Zix E-mail Encryption?
If you already use Zix then you are already part of the ZixDirectory, and will automatically receive secure e-mails in your inbox and be able to send secure e-mails back to us transparently.
Won’t it be difficult to get my messages?
You will be able to open your encrypted e-mails in seconds with the confidence that your personal information remains private. Together with our partners at ZixCorp™, we have developed an easy-to-use approach that protects our entire community of interest — our employees, our customers, and our business partners.
What should I do if I have questions?
If you’d like to know more about our new e-mail encryption system, please e-mail the credit union at msg@interracu.com.
To learn more about our e-mail encryption system, please go to: http://userawareness.zixcorp.com/sites/partners.php?b=55b3fa69fb39af120a6b4a0a572c0661&type=2&p=2
Or, if you’d like to know more about the entire subject of e-mail encryption or how ZixCorp e-mail encryption service works, feel free to contact our partners at ZixCorp at sales@zixcorp.com.
Each account insured up to $250,000 by American Share Insurance. By members' choice, this institution is not federally insured. Learn more about American Share Insurance.
