Security

Interra Credit Union is committed to protecting your financial and personal information. 

• Reporting lost or stolen Interra ATM/Debit or Visa credit cards.
• Card usage abroad
• Security Alerts
• Protection & Prevention

Lost or Stolen ATM & Debit Cards Call 800.523.4175 Or, call Interra Credit Union during regular business hours at 574.534.2506 or 888.432.2848

Lost or Stolen Visa Card Call 800.449.7728 Or, call Interra Credit Union during regular business hours at 574.534.2506 or 888.432.2848

 

 

 

 

 

 

Using Interra ATM/debit cards & Visa® credit cards abroad

Your ability to use your Interra ATM/Debit card(s) and Visa credit cards has been blocked in some foreign countries. For your security and protection, countries with terrorist ties or those that experience a high level of fraud are included on the blocked list. However, U.S. ATM machines on military bases are not affected and will still be accessible.

Those countries with blocked ATM/debit card and credit card access include: Mexico, Cuba, Iran, Iraq, Liberia, North Korea, Sudan, Syria, Zimbabwe, Balkans, Burma, Romania, Ukraine, Belgium, Viet Nam and Russia.

The “blocked” status can be released for members with Interra Visa credit cards. (PLEASE NOTE:  We cannot enable Interra Debit cards (with MasterCard logo) and ATM cards (with Star logo) in any of the above listed countries). If you plan to travel abroad with your Visa card, please contact us with the following information:

• Your name and Visa credit card number
• The inclusive dates of your planned travel
• The countries you plan to visit

Unfortunately, the countries listed above will be blocked from your credit card access unless you make the above arrangements. 

Please understand, these safeguards are in place to protect you.

Back to Top