What is a Credit Union?

Interra Credit Union isn’t just your average financial institution.  It’s a not-for-profit, member-owned financial cooperative. The driving force of the credit union is in providing exceptional service to members.

Credit Unions are different than other financial institutions. And that makes a big difference to you.

How? It starts with ownership and perspective.  At Interra, you’re not a customer; you’re a member-owner of the credit union, and that puts the focus on YOU. A credit union is also governed by the member-owners who elect the board of directors and the supervisory committee from the membership. And, while many other financial institutions focus on a return on investments for their shareholders, our priority is determining what is best for you — and working to make it happen.

Although we need to make money, our earnings are returned to YOU, in the form of customarily higher rates on savings and investments, customarily lower rates on loans, and fewer fees and charges.  That means money in your pocket.  

    

The earnings at Interra also return to you through traditional and innovative products and services you need, delivered the way you want them.  The ability to offer additional office locations and more electronic services also comes from earnings.

For 21 years in a row, credit unions ranked #1 in the “customer satisfaction” category in the annual American Banker/Gallup Consumer Survey.  Further, credit unions scored better than banks when consumers were asked if they would look to their primary financial institution when shopping for a new financial product or service.

The broader credit union philosophy of “Not for profit, not for charity, but

for service” lives at Interra Credit Union.  It is reflected not only in service to credit union members, but also in its dedication to the broader communities in which we live and work.