What are e-Alerts?
e-Alerts are e-mails or text messages sent to you to notify you of certain transactions or events happening on your account. Each e-Alert can be sent to multiple e-mail or cell phone numbers as transactions post to your account.

How do I set up an e-Alert?
To begin, click on the e-Alerts tab in Interra Online banking.
 

Can an e-Alert be sent to my cell phone?
Yes. You can have e-Alerts send to any valid e-mail address or cell phone number. 

 

When will I receive an e-Alert?
It's up to you.  You can choose from the options in the Alert Details section of the alert creation process.  

 

How soon after I set up an e-Alert will I begin receiving them?
Immediately. e-Alerts are processed and sent in real time. You will not receive any e-Alerts for transactions that occurred prior to when you set up the e-Alert.

 

Can I see my past e-Alerts?
Yes, an e-Alert history is available by clicking on the Alert History link at the top of the e-Alert section.
 

How many e-Alerts am I allowed to sign up for?
There is absolutely no limit to the number of e-Alerts you can sign up for. You can sign up for multiple types of e-Alerts as well as sign up multiple times for each type of e-Alert.  And you can create your own custom e-Alerts too.
 

Are all e-Alert types available to all people?
No. The types that are available to you depend on two things, the first being the types of products you have. For example, if you have no loans then the Loan Payment Due e-Alert will not be offered to you. Second, the process that triggers some e-Alerts will not always work correctly for everyone. If there are any that will not be sent properly 100% of the time then it will be disabled.