Yes, call the 24-hour customer service hotline for bill pay at 866.820.7990.
Bill pay uses several methods to ensure that your information is secure:
An e-bill is an electronic version of your biller’s monthly statement or bill. You can tell if your biller offers e-bills by whether or not the biller has an option stating “Add an electronic version of my bill” next to it.
You can edit automatic payments by visiting the “Manage My Bills” section. Any changes you make will affect any current and scheduled payments.
Depending on how soon your payment is scheduled to be submitted, you can edit a payments date, amount and which account the payment will be made from. Simply click “Edit” next to the pending payment.
Be careful when scheduling payments and relying solely on the current balance in your account. Funds are not withdrawn until the date you specify when you schedule the payment, therefore regular account activity and other payments you make may deplete your available funds before your scheduled payment is made. Keep this in mind when scheduling future payments.
They will be deducted on the date you specify when scheduling the payments.
Each biller, based on their delivery method of the payment, will have different timeframes in which a payment can sent then received. When you go to pay a bill and select a date from a calendar, you will see the earliest dates to pay individual billers. Generally it is a few days for electronic payments and within a week or so for paper payments.
Depending on the biller, they may get paid by either paper check through the mail or electronically. These delivery methods, determined by the biller, also affect how quickly the biller can get paid. Generally speaking, most payments are sent electronically.