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So much more than online banking.

Conduct a range of transactions through our website or mobile app1.

Enjoy the ease and convenience of banking from anywhere you have an internet connection with Interra’s robust online banking suite of services!

  • It's a free service, a benefit of membership.
  • View account balances and recent transactions.
  • Transfer money between your accounts or to another member.
  • Manage automatic transfers.
  • INcontrol money management tool.
  • Make loan payments.
  • Change your address, phone, e-mail, etc.
  • View and make transactions between separate member numbers.
  • Complete and submit the Multi-Account Access form.
  • Download information to your financial programs, such as Quicken® or Microsoft Money®.
  • $2.00 paper statement fee if not enrolled in e-Statements.
  • And more!

Register for Interra Online Banking today. For 24/7 Interra Online Banking support, call 574.534.2506.

Additional Services

With Interra Online Banking you have access to free online services to help manage your accounts, bills, and Interra credit cards.

  • Mobile Banking and mobile deposit - access your account anywhere at any time.
  • Interra Bill Pay - save time and money.
  • e-Statements - the safe and secure way to view your statements.
  • Alerts - receive custom alerts2 on your account.
  • MasterCard® Online - account access, pay your bill online, view e-Statements and more.

Security Features

Interra uses the most advanced internet security systems available for the online banking platform.

  • All information is encrypted or encoded.
  • Secure Access Code login procedure.
  • The system records the date and item of the last login attempt.
  • Time-out feature.

Alerts

Interra's online banking provides a wide selection of custom alerts to warn you about the status of your accounts, when certain transactions occur or on important dates. Just follow the instructions below to set up your alerts.

  • Click on the Alerts tab under Settings.
  • To create an alert, click the New Alert drop-down button. Choose the kind of alert that you wish to create from the drop-down.
  • To view the alerts for each category, click the icon to the left of the category header.
  • You can easily toggle on alert On/Off without deleting the alert by clicking the toggle button.
  • To view details of an already existing alert, choose the Edit link on the right side of the alert box.

What is online banking?

Online banking is an electronic system that enables members of a financial institution to conduct a range of transactions through the financial website or mobile application.

Is online banking safe to use?

Yes, online banking is safe to use from your private computer, smartphone or tablet. Interra Credit Union maintains a high level of security for your assets.

Is it safe to bank on your phone?

Yes, Interra’s mobile banking has specific software to tackle the threat of mobile fraud.

Online Banking Help

Video Library

We've created a set of informative videos to provide you with an overview of some of the improvements and enhancements of Interra's online banking.

View the Interra Online Banking Resource Guide for helpful information on how to enroll and use the features in online banking.

Desktop Login
Step by Step
Login on Interra's home page
Enter your current user ID and password
Select the Secure Access Code delivery option
Enter the code in the designated box
Create a new password
Note: New password can be the same as your old password as long as it meets the required security criteria
Verify your personal information
Review and accept the Terms & Conditions
Choose to Register or Not Register the computer
Apple® Devices Login
Step by Step
Update the App in the App Store™
Enter your current user ID and password
Select the Secure Access Code delivery option
Secure Access Code is a new security feature
Enter the code in the designated box
Create a new password
Note: New password can be the same as your old password as long as it meets the required security criteria
Verify your personal information
Review and accept the Terms & Conditions
Choose to Register or Not Register the device
Android™ Devices
Step by Step
Enter your current user ID and password
Select the Secure Access Code delivery option
Enter the code in the designated box
Create a new password
Note: New password can be the same as your old password as long as it meets the required security criteria
Verify your personal information
Review and accept the Terms & Conditions
Choose to Register or Not Register the device
Q:

Do we have your current contact information, especially your e-mail address and cell phone number?

A:

The new security feature, secure access code, requires you to update your contact information with Interra. Contact Interra to have your information updated.

Q:

Is your internet browser up to date?

A:

Please refer to your specific provider, which may include mobile carriers, for complete information and updates. Listed below are the MINIMUM versions supported by Interra's Online Banking software. For security reasons, Interra recommends using the latest version of software available from your provider. If you have an older smartphone, you may find that browser updates are no longer available. Unfortunately, the solution will be to purchase a new phone.

  • Android. If you have Android version KitKat 4.4 or lower, update to Lollipop 5.0 or higher.
  • Microsoft Internet Explorer (IE). Make sure you have version 11 or higher; perform Windows updates regularly.
  • Microsoft Edge. All versions are supported, but make sure to update through Windows.
  • Mozilla Firefox. Make sure you have version 31 or higher.
  • Google Chrome. Check to ensure you have version 38 or higher.
  • Apple Safari. On desktop, you will need versions 7 and higher for OSX10.9 (Mavericks). On mobile (iPhone, iPad and Apple Watch), make sure you have IOS version 5 or higher. Make sure you perform regular security updates, as instructed, through the Settings/General prompts.

Some browsers listed above are compatible with Windows XP and other older operating systems. However, Interra does not recommend and will not continue to support the use of that software because Microsoft is no longer releasing security updates. Visit the Microsoft website to learn more about your options.

Q:

Do you have your Secure Access Code?

A:

The Secure Access Code is a security feature that delivers a unique 6-digit number to you via e-mail, phone call or SMS text message every time you log in to Interra Online Banking. You can opt to have your device registered so that you do not have to complete the Secure Access Code process in the future unless you access Interra Online Banking from a different device. If you delete the security certificate or "cookie" that activates your computer for later use, you will need another Secure Access Code.

1Data carrier rates may apply. 2Your e-mail or cell phone providers may charge a fee for data received.