NOTICE: Please do NOT submit personal information – such as credit/debit card numbers, account numbers, social security numbers, etc. – using this form, which is not a secure connection. To protect your security and identity, we will not be able to respond. For the transmission of secure information call Interra or visit any office.
How do I reorder checks?
Call 877-585-8777 or click here to reorder online.
How do I report my lost or stolen debit / ATM card?
Please call 888-918-7313 during business hours, or 800-523-4175 (24 hours).
How do I report a lost or stolen MasterCard® credit card?
Please call 800-449-7728 (24 hours).
I forgot my PIN. What should I do?
For Personal / Business debit cards, please visit your local branch or call 866-985-2273.
For Personal / Business credit cards, please visit your local branch or call 866-886-0083.
How can I notify Interra about my travel plans?
If you're planning on traveling soon, please be sure to fill out the travel notice form.
I have a question regarding my home mortgage.
As a member, how can I provide feedback?
To submit member feedback, please email firstname.lastname@example.org.