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NOTICE: Please do NOT submit personal information – such as credit/debit card numbers, account numbers, social security numbers, etc. – using this form, which is not a secure connection. To protect your security and identity, we will not be able to respond. For the transmission of secure information call Interra or visit any office.

e-mail

msg@interracu.com

Telephone, 24/7

574.534.2506
Toll Free: 888.432.2848

Fax

574.975.3221

Chat available during business hours

Mon-Fri from 7 am to 7 pm

Saturday from 8 am to 1 pm

Mailing Address

PO Box 727
Goshen, IN 46527

Traveling Soon?

Be sure to fill out the travel notice form

Q:

How do I reorder checks?

A:

Call 877-585-8777 or click here to reorder online.

Q:

How do I report my lost or stolen debit / ATM card?

A:

Please call 888-918-7313 during business hours, or 800-523-4175 (24 hours).

Q:

How do I report a lost or stolen MasterCard® credit card?

A:

Please call 800-449-7728 (24 hours).

Q:

I forgot my PIN. What should I do?

A:

For Personal / Business debit cards, please visit your local branch or call 866-985-2273.

For Personal / Business credit cards, please visit your local branch or call 866-886-0083.

Q:

How can I notify Interra about my travel plans?

A:

If you're planning on traveling soon, please be sure to fill out the travel notice form.

Q:

I have a question regarding my home mortgage.

A:

If you have questions regarding your residential mortgage, please email mortgageservicing@interracu.com or call 574.534.2506, ext. 9006.

To request a copy of Interra’s HDMA Disclosure Statement, please email compliance@interracu.com.

Q:

As a member, how can I provide feedback?

A:

To submit member feedback, please email compliance@interracu.com.