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Interra's New Website

GOOD NEWS! Your online banking username and password will stay the same.

New Website Coming In MarchA new and updated Interra Credit Union website will be unveiled next month. After completing comprehensive surveys with members, nonmembers and Interra staff, changes have been made to improve the website. 

Notice that the Interra Online Banking login box has been moved to the right side of the page, as shown in the screenshot.

Features of the new interracu.com:

  • A robust website with intuitive navigation.
  • An improved, easy-to-use search feature.
  • Improved information about products, services, and our teams.
  • Easy ways to contact Interra, including an updated chat feature.
  • Interactive calculators to help you determine payments, savings strategies and more.
  • An enhanced experience for mobile users.

 

 

Frequently asked questions.

Will my online banking username or password change?

  • No, your online banking username and password will not be impacted by the new website. 

Why did you build a new site?

  • Internet technology and consumer preferences have changed since the last update. That said, the surveys made it clear that, by far, the most preferred banking method of our members is through the website. 

What did you learn from the surveys and how does the new website address the issues you found?

  • The surveys made it clear that our members value easy access to online banking. 
    • We added a login box to every page, so no matter where you are on our site, you will always have access to online banking. 
  • Our members indicated that our current navigation can be confusing. 
    • We simplified our navigation and grouped relevant pages together. 
  • Many of those who responded to our survey said that it takes "too many clicks to find what you are looking for." 
    • All of our products, services, and announcements are now just a few clicks away. 
  • Members, nonmembers, and employees all said that there wasn't enough information about products and services.  
    • We added more robust information to all of our products and services. 
  • Our members value having an easy way to contact an Interra representative. 
    • We have implemented a new, easy to use chat feature across the entire site, which will connect you to a real, live Interra representative. 

 

New website tips

Online banking login has moved

 

Navigation can be found by clicking here

 

The new search feature can be found here

 

Hours and locations can be found here

 

Click here to use our new chat feature

 

Go straight to the page you want here

 

Continue scrolling to find calculators, useful info, and more!

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Voted by the readers, the best of the best, 2018, by the Goshen News. The Elkhart Truth, voted the best of Elkhart County, 2018. Voted the Favorite of Elkhart County by The Elkhart Truth, 2018.

Equal Housing Lender ASI

Your savings insured to $250,000 per account.  By members' choice this institution is not federally insured.