Pay all your bills in one location.
Simply log into Interra’s online banking and click bill pay to enroll.
It’s easy to get started, simply login to online banking and click the Bill Pay tab under services. If you don't have Interra Online Banking, register today.
- Pay all of your bills from almost anywhere with Interra's free bill pay service.
- Pay your monthly bills
- Make one-time payments
- Person to person payments
- Schedule automatic, recurring payments
- Receive, view and pay bills (e-bills) from hundreds of billers
- Pay from any Interra checking account
- View your transaction history
What is online bill pay?
Online bill pay is a free, convenient way to pay all your bills in one location. You will simply use your online banking username and password to log in. Still have questions? Give us a call at 574-534-2506 and we will answer them!
How does online bill pay work?
You will simply enter the company’s information that you would like to pay. Bill pay will either pay them electronically or via paper check. Remember, we’re here to help, so if, at any time, you need help, give us a call at 574-534-2506.
How long does it take for bill pay to process?
Normally, it will take 1-7 business days depending on if the payment is sent electronically or with a paper check. To learn more give us a call at 574-534-2506 or visit us in person at any branch.
How do you use bill pay?
Simply log into Interra’s online banking and click bill pay to enroll. You will need statements from the companies you are looking to pay. You can either set up an automatic payment or log in each time you need to make a payment.
Is there a number I can call if I have questions or need help with bill pay?
Yes, call the 24-hour customer service hotline for bill pay at 866.820.7990.
How secure is my bill payment and personal information?
Bill Pay uses several methods to ensure that your information is secure:
- SSL. Secure Sockets Layer (SSL) which ensures that your connection and information are secure from outside inspection.
- Encryption. Bill pay uses 128-bit encryption to make your information unreadable as it passes over the internet.
- Automatic Sign Out. Automatically signs you out of a session if you are inactive for a predefined time.
What is an e-bill and how do I know if they’re available from my biller?
An e-bill is an electronic version of your biller’s monthly statement or bill. You can tell if your biller offers e-bills by whether or not the biller has an option stating “Add an electronic version of my bill” next to it.
Can I edit a pending payment?
Depending on how soon your payment is scheduled to be submitted, you can edit a payments date, amount and which account the payment will be made from. Simply click “Edit” next to the pending payment.
My bill payment overdrew my account. It said I had enough when I scheduled the payment?
Be careful when scheduling payments and relying solely on the current balance in your account. Funds are not withdrawn until the date you specify when you schedule the payment, therefore regular account activity and other payments you make may deplete your available funds before your scheduled payment is made. Keep this in mind when scheduling future payments.
When will my payments be deducted from my account?
They will be deducted on the date you specify when scheduling the payments.
How quickly can I pay a biller?
Each biller, based on their delivery method of the payment, will have different timeframes in which a payment can be sent then received. When you go to pay a bill and select a date from a calendar, you will see the earliest dates to pay individual billers. Generally, it is a few days for electronic payments and within a week or so for paper payments.
How do billers get paid?
Depending on the biller, they may get paid by either paper check through the mail or electronically. These delivery methods, determined by the biller, also affect how quickly the biller can get paid. Generally speaking, most payments are sent electronically.
How do I edit automatic payments?
Go to "Pay Bills," then select options, then visit the bill pay site, then visit the “Manage My Bills” section. Any changes you make will affect any current and scheduled payments.
| Term | Definition |
|---|---|
| Agreement | The terms and conditions of the bill payment service. |
| Biller | the person or entity to which you wish a bill payment to be directed or is the person or entity from which you receive electronic bills, as the case may be. |
| Business day | Every Monday through Friday, excluding Federal Reserve holidays. |
| Due date | The date reflected on your Biller statement for which the payment is due; it is not the late date or grace period. |
| Payment account | The checking account from which bill payments will be debited. |
| Payment instruction | The information provided by you to the Service for a bill payment to be made to the Biller (such as, but not limited to, Biller name, Biller account number, and Scheduled Payment Date). |
| Scheduled payment | A payment that has been scheduled through the Service but processing has not begun. |
| Scheduled payment date | The day you want your Biller to receive your bill payment and is also the day your Payment Account will be debited, unless the Scheduled Payment Date falls on a non-Business Day, in which case it will be considered to be the previous Business Day. |
| Service | The bill payment service offered by Interra Credit Union through interracu.com. |
